BOPIED is proud to offer our customers a fully secure shopping environment. All credit card information and other confidential information are encrypted using SSL technology. Your credit card information will not be retained once you make a purchase.


We are committed to protecting the privacy of our customers. We do not share any of our customer's personal information with any third parties, except as provided in our privacy policy.

Please note that the shipping and billing addresses must be valid Canadian addresses (P.O. boxes are not accepted). Your phone number and email address are also required in case our Customer Contact Center needs to contact you about your order.


We charge sales tax at just as we do in our stores. Taxes are charged based on provincial and federal tax laws, and the applicable tax rates for your order. Where required, taxes may also be applied to shipping fees. If you return an item for a refund, you will also receive a refund for the taxes paid on the returned item. You will not receive a refund for the taxes paid on the shipping fee. Shipping fees are non-refundable, unless you are returning something as a result of a shipping error.